Knoxville Senior AdvisorSmoky Mountain Health and Rehabilitation Center is a 120-bed nursing home at 415 Cole Drive, Pigeon Forge, certified for Medicare and Medicaid and licensed by Tennessee's Health Facilities Commission as nursing home #228; CMS rates Smoky Mountain Health and Rehabilitation Center 1 out of 5 stars overall in Care Compare data dated October 1, 2026.
How does CMS rate Smoky Mountain Health and Rehabilitation Center in Pigeon Forge, Tennessee?
CMS rates Smoky Mountain Health and Rehabilitation Center 1 out of 5 stars overall, with 1 star for health inspections, 1 for staffing and 3 for quality measures.
| Measure | Value |
|---|---|
| CMS overall rating | 1 of 5 |
| Health inspections (CMS) | 1 of 5 |
| Staffing (CMS) | 1 of 5 |
| Quality measures (CMS) | 3 of 5 |
| Long-stay / short-stay quality (CMS) | 4 / 1 |
| Certification (CMS) | Medicare and Medicaid |
| Certified beds; average daily census | 120; 88.7 |
| Ownership (CMS) | For profit - Limited Liability company |
| Chain (CMS) | Cch Healthcare, 33 homes |
| Medicare/Medicaid participation since | September 1, 1996 |
| HFC nursing home license | #228, 120 licensed beds |
| Secured / Alzheimer's beds (HFC) | 0 / 0 |
About 89 residents live there on an average day, 74% of certified beds, below the 80% median for certified homes in the seven counties.
What have inspectors cited at Smoky Mountain Health and Rehabilitation Center?
CMS dates Smoky Mountain Health and Rehabilitation Center's last standard inspection January 5, 2024, and the cycle carries 7 health deficiencies: 6 from the survey and 1 from complaints.
The cycle before that (standard survey June 16, 2021) had 4 deficiencies. The median latest-cycle count across certified homes in the seven counties is 4, which puts Smoky Mountain Health and Rehabilitation Center above the local middle.
Within CMS's three-year penalty window it shows 2 fines totaling $61,180 and 1 payment denial.
Tennessee's own enforcement file adds: October 23, 2024: Consent Order assessing two (2) CMPs of $1,500 each, for a total CMP of $3,000; January 27, 2023: Suspension of Admissions (SOA); assessed three (3) Type A civil monetary penalties of $5,000 each, for a total assessment of $15,000.00..
How many nursing hours do residents of Smoky Mountain Health and Rehabilitation Center receive?
Residents at Smoky Mountain Health and Rehabilitation Center get about 3.27 hours of nursing staff time per day in CMS's payroll data, below the seven-county median of 3.49; registered nurses supply 0.58 of those hours.
Nurse aides account for 1.79 hours per resident day. Weekend total nurse staffing is 2.78 hours per resident day. Nursing staff turnover is 72.9%, above the seven-county median of 52.9%; RN turnover is 63.6%. CMS counts 1 administrator departure in its measurement period.
Who can pay for a stay at Smoky Mountain Health and Rehabilitation Center?
CMS lists Smoky Mountain Health and Rehabilitation Center as certified for Medicare and Medicaid, so it can bill Medicare for qualifying short-term skilled stays and TennCare (Tennessee Medicaid) for long-term residents who qualify through CHOICES Group 1.
A rehab admission after a hospital stay usually starts under Medicare Part A, which covers up to 100 days with a daily copay after day 20. When skilled care ends, the bill shifts to private funds, insurance or TennCare CHOICES. TennCare residents keep a $50 monthly personal needs allowance; the rest of their income goes toward the cost of care.
How does Smoky Mountain Health and Rehabilitation Center compare with nearby nursing homes?
The closest other certified nursing home is Valley Springs Health and Rehabilitation Center in Sevierville (6.2 mi, CMS 4 of 5), and the nearest acute-care hospital is Covenant Health LeConte, about 7.0 miles away.
| Facility | Miles (straight line) | Licensed beds | CMS overall rating | Latest CMS health inspection | Health deficiencies (latest cycle) |
|---|---|---|---|---|---|
| Valley Springs Health and Rehabilitation Center 415 Catlett Road, 37862 | 6.2 | 98 | 4 of 5 | March 4, 2026 | 1 |
| The Waters of Maryville 936 Epworth Rd, 37804 | 20.3 | 181 | 1 of 5 | January 14, 2026 | 8 |
| Ocoee Transitional Care Center LLC 2320 East Lamar Alexander Parkway, 37804 | 21.1 | 90 | 3 of 5 | July 15, 2026 | 6 |
| Holston Health & Rehabilitation Center 3916 Boyds Bridge Pike, 37914 | 21.6 | 94 | 5 of 5 | December 11, 2024 | 2 |
| Island Home Park Health and Rehab 1758 Hillwood Drive, 37920 | 21.9 | 95 | 4 of 5 | May 20, 2026 | 3 |
What should we raise on a visit to Smoky Mountain Health and Rehabilitation Center?
Take the CMS data with you. To begin, ask for the plan of correction covering the 7 deficiencies from January 5, 2024 and what has been re-checked since.
- Turnover of 72.9% is above the local median; ask what share of aides on nights and weekends are agency staff.
- Ask what led to the $61,180 in CMS fines and whether the problem has been closed out.
- With occupancy near 74%, ask which halls have openings and why.
- CMS shows a resident council; ask when it meets and how families raise concerns.
- Ask who the attending physicians are and how often they see long-term residents.
