Knoxville Senior AdvisorArbor Terrace of Knoxville at 9051 Cross Park Drive, Knoxville is an assisted-care living facility licensed by the Tennessee Health Facilities Commission under ACLF license #18 for 99 residents; 30 of its beds sit inside a secured (locked) unit, and the license runs through February 10, 2027.
What license does Arbor Terrace of Knoxville hold in Tennessee?
Yes. The Health Facilities Commission carries Arbor Terrace of Knoxville on its active roster as ACLF #18, with 99 licensed beds and an expiration date of February 10, 2027.
| Field | From the state record |
|---|---|
| HFC license | Assisted-care living facility #18 |
| Licensed capacity | 99 beds |
| Secured memory care beds | 30 |
| Adult day care beds | None reported |
| Current license expires | February 10, 2027 |
| Original licensure | July 1, 1998 |
| Most recent survey on the HFC listing | August 16, 2023 |
| Disciplinary actions on the HFC listing | 1 |
| County | Knox County |
| Managed by (per HFC) | Arbor Management Services, LLC, Atlanta GA |
The license is renewed every year on the anniversary of its first issue in 1998, so the expiration date above should roll forward annually.
Is Arbor Terrace of Knoxville a big or small assisted living building by Knox County standards?
At 99 licensed beds, Arbor Terrace of Knoxville ranks 8th of 33 licensed ACLFs in Knox County, one of the larger buildings, and holds about 4% of the county's licensed assisted living beds.
Across all seven counties the middle-sized ACLF has 70 beds. Size cuts both ways: a bigger building tends to offer more activities and staff depth, a smaller one fewer handoffs and quieter halls. Ask how many residents share each aide on the day shift and at night.
How current is the state inspection of Arbor Terrace of Knoxville?
State surveyors' latest visit on record at Arbor Terrace of Knoxville is dated August 16, 2023, roughly 38 months back.
Tennessee's ACLF rule calls for an unannounced visit within 15 months of the last one, so this date is older than the cycle. Public listings are sometimes updated late; ask the administrator for the most recent statement of deficiencies and the plan of correction that answered it.
Among all 57 licensed ACLFs in the seven counties, the median listed survey is 38 months old.
Is there a secured unit for wandering residents at Arbor Terrace of Knoxville?
Yes. The October 2026 bed report credits Arbor Terrace of Knoxville with 30 secured beds within its 99-bed license; Tennessee treats a secured unit as a distinct area where residents are deliberately kept from leaving except as fire safety requires.
A Tennessee secured unit has to keep an attendant awake and on the unit 24 hours a day, document a daily staffing pattern, re-evaluate every placement quarterly and train every unit worker on dementia care each year. Read the full secured-unit rules.
Has Arbor Terrace of Knoxville paid state penalties?
Yes. The state lists 1 disciplinary action for Arbor Terrace of Knoxville, most recently on April 3, 2024; Tennessee can fine an ACLF up to $1,000 per violation for most care and records problems and up to $3,000 per resident for keeping someone the building is not allowed to serve.
- April 3, 2024: Board Consent Order assessing one (1) civil monetary penalty of three thousand dollars ($3,000) and two (2) CMPs of one thousand five hundred dollars ($1,500) each, for a total CMP assessment of six thousand dollars ($6,000) due thirty (30) days from ratification (Violations affecting the health, safety & welfare of residents.)
Penalty amounts say little about seriousness on their own. Open the order linked from the HFC listing and ask how the plan of correction is being checked today.
What should we compare Arbor Terrace of Knoxville with nearby?
The nearest other licensed ACLF is Heritage Assisted Living in Knoxville (same ZIP by straight line, 38 beds, 0 secured), and the closest acute-care hospital is Parkwest Medical Center at about 0.0 miles.
| Facility | Miles (straight line) | Licensed beds | Secured / Alzheimer's beds | Last state survey | HFC disciplinary actions |
|---|---|---|---|---|---|
| Heritage Assisted Living 273 S. Peters Road, 37923 | 0.0 | 38 | 0 | 07/17/2024 | 1 |
| Rain Forest Landings 555 Rain Forest Road, 37923 | 0.0 | 72 | 18 | 11/30/2021 | 1 |
| The Pinnacle on Schaeffer 10520 Waterville Lane, 37923 | 0.0 | 74 | 0 | 05/09/2023 | 0 |
| Knoxville Landing 2900 Lake Brook Blvd, 37909 | 3.5 | 102 | 19 | 04/03/2023 | 0 |
| Shannondale Assisted Living Center 7350 Middlebrook Pike, 37909 | 3.5 | 49 | 0 | 06/14/2025 | 0 |
The closest Medicare-certified nursing homes are Wellpark Health and Rehabilitation (2.4 mi, CMS 3 of 5) and Legacy Park Health and Rehabilitation (2.4 mi, CMS 1 of 5).
Distances are measured between ZIP-code centers, not street addresses, so treat them as a rough guide to what is close.
What should we confirm with Arbor Terrace of Knoxville before signing?
Let the state data set the agenda. First, ask what surveyors found before the April 3, 2024 action and how the fix is being monitored now.
- The listed survey is 38 months old: ask for the newest statement of deficiencies and its plan of correction.
- Ask how medication errors are tracked and who on staff is responsible for the medication cart.
- Ask how quickly a call button is answered at 3 a.m., and how the building measures it.
- Ask how the 30-bed secured unit is staffed at night and on weekends, and request the daily staffing log.
- Ask which TennCare health plans, if any, the community works with for CHOICES members.
- Ask for the fee schedule in writing; the rule requires 30 days' notice to residents before fees change.
